About Us

Mobility Shop Online was founded to bring a new level of comfort, compassion and customer service to people seeking mobility solutions for themselves or their loved ones.

Our goal is to offer the best customer experience in the Mobility market. 

Our online store is stocked with the highest-rated Mobility Scooters on the market.

With multiple years of experience we help people get comfortable, have peace of mind and enjoy the best possible lifestyle by taking the time to carefully listen to customers and help them find the product that is most suitable for them.

We are a family-operated business based out of Brooklyn, New York.

Our customers mostly consist of middle-aged, elderly, disabled, and obese looking to improve their mobility so they can maintain a normal and happy lifestyle of getting around the house and getting out of the house on a regular basis.
We are here to help you choose the best Mobility Scooter or Electric Wheelchair for your specific needs.

What sets us apart from the rest? 

We know our Mobility products inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have - we’ll answer all your specific questions on assembly, warranty, product benefits and features. 

We offer the best price online thanks to our Price Match Guarantee.

We offer FREE shipping to the lower 48 states of the USA on every order and no sales tax outside New York according to our Shipping Policy.

We have been in business since 2019 and have lots of satisfied customers, see what they had to say here under each product in the review section!

Most Mobility Scooters and Electric Wheelchair come 95% assembled with very little assembly required.

*Some exclusions apply. Please see the product page for more details.

Our Mission: "To Help You Stay Mobile and Enjoy Life"

Mobility Scooters and Electric Wheelchair have allowed people to be more mobile, get around and out of the house more easily and therefore just enjoying life more.

We want you to enjoy daily adventures, reduce stress, improve your sleep, improve your immune system, lower the risk of diabetes, boost your energy level and have fun while doing so!

We believe Mobility products are revolutionizing the way middle-aged, elderly, and disabled are living a normal and happy lifestyle.
With the increasing popularity of our mobility products, everybody's specific needs can be met - it gets more popular by the day and we’d love you to join us on the movement!

Why Choose Us?

  • 100% Secure Shopping - We Value Your Privacy
  • Trusted Brand Names - We Are An Authorized Online Dealer
  • Best Return Policy - Easy Returns
  • Free Shipping On Lower 48 States
  • Lowest Price Guarantee
  • Customer Satisfaction Guarantee
  • Knowledgeable Sales Experts
  • No Sales Tax Outside New York
  • Interest-Free Financing by Klarna

We understand buying a mobility product is a significant investment so we want to make the buying process as easy as possible for you.

Go ahead and place your order today and if you have any questions give us a call at 888-909-5522, chat with us on our website or email us at info@mobilityshoponline.com

Our Customer Support Team

Our team operates out of an office space in New York and due to COVID-19 most of our team currently works remotely from home.
In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship from our supplier's warehouses which are located throughout the continental USA directly to you.

Our Warehouses

Our supplier's warehouses are located strategically throughout the continental USA.
Every supplier we work with ensures product quality and packing quality check before each shipment goes out.

The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages.

How To Contact Us

You can call our customer support and sales team Mon-Sun at 8am-5pm EST at (888) 909-5522.

You can chat live with our customer support and sales team Mon-Sun 8am-5pm EST, just look for the button in the lower-right corner that says "Chat with us!"

You can email our customer support team and sales team: info@mobilityshoponline.com and we will reply as soon as possible or within 1-2 hours during regular business hours Mon-Sun 8am-5pm EST.

We hope you enjoy our mobility products as much as we enjoy offering them to you - join us on the movement to getting fit while having fun!

If you have any questions or comments, please don’t hesitate to Contact Us.


Wishing you a great day,

Mobility Shop Online Team


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How fast do you ship the orders?

Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.

When will I receive the tracking number for my order?

As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.

How long will it take for my order to arrive?

Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.

Which courier will deliver my package?

We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.

If I'm looking for something that you don't carry on your website, can I special order it?

Yes! Please contact us by phone, chat or email to inquire about the price and to place
your order.

Can I place my order over the phone?

We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at info@urban-ebikes.com

Do you offer financing?

Yes, we do!
Please check below for details.

Where are you located?

We are based in Brooklyn, New York but we have warehouses all over the country!

Contact Us