ComfyGo Majestic IQ-7000 Remote Controlled Auto Folding Electric Wheelchair (19" Wide Seat)

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The Majestic IQ-7000 Remote Controlled Auto Folding Electric Wheelchair is a beautifully designed travel folding electric wheelchair. 
This transport motorized wheelchair is lightweight, airline friendly, and is available with an Automatic Folding option.
This is a sturdy wheelchair and features a weight capacity limit of up to 365 lbs. with a top speed of 4 mph.
The IQ-7000 is available in five frame colors with four optional textile colors that allow you to fully customize the color of your wheelchair. 
It’s equipped with a 360-degree waterproof universal intelligent joystick for easy control. Intelligent joystick includes a power on/off button with power indicator light, speed selection buttons, and horn. 
The 12AH lithium-ion battery powers two 250W brushless DC motors that deliver a range up to 13 miles.
This series of electric wheelchairs are powered by li-ion batteries and use two DC 250W motors (total of 500W motor power). 
Users can control the direction and adjust the speed by using the 360 degrees waterproof, intelligent, universal joystick controls located on the armrest. The joystick contains a power button, a battery indicator light, a horn, and speed selections.
There are two ways to control this wheelchair, the user-controlled joystick or with the hand-held wireless remote control. The remote control allows caregivers to control the wheelchair remotely.
This electric wheelchair can be used at low speed and in good road conditions, and with handle moderate slopes.
Can cover terrains such as grass, ramps, brick, mud, snow, and bumpy roads. 
The wheelchair comes with a height adjustable backrest, and storage under the seat. 
The 12AH airline-approved battery gets up to 13+ miles driving distance.
The lithium-ion battery can be charged while in the wheelchair or separately. 
The wheelchair arrives fully assembled in the box. You only need to insert the joystick controller into the armrest. Contents in the box include the wheelchair, battery, remote control, charging unit, and user manual that includes the warranty details

SPECIFICATION

Seat Area Width: 19 inches / 483 mm
Seat Area Depth: 18 inches / 456 mm
Seat Height (from the ground): 20 inches / 508 mm
Armrest Height (from the seat): 9 inches / 230 mm
Backrest Height (from the seat): Adjustable, 18″ to 24″ / 458 mm to 610 mm
Max Loading Weight: 350 lbs / 158 kg
Overall Product Dimensions: L: 40″ / 1016 mm W: 26″ / 660 mm H: 39″ / 990 mm
Folded Product Dimensions: L: 27″ / 685 mm W: 17″ / 432 mm H: 30″ / 762 mm
Net Weight without Battery: 60 lbs / 27.2 kg
Net Weight with Battery: 67 lbs / 30.4 kg
Battery Weight: 7 lbs / 3.2 kg
Battery Charge Time: 6 to 8 hours
Battery Type: 12AH lithium-ion
Airline / Cruise Approved: Yes
Range: Up to 13 miles / 20 km
Max Speed: 4 mph / 6 km h
Front Wheels: 8 inches / 200 mm solid tire
Rear Wheel: 12 inches / 305 mm inflatable tire
Motor: 2 * 250W (total 500W)
Climbing Angle Max Degrees: 6
Degree of Protection: IPx3
Turning Radius: ≤ 47 inches / 1200 mm
Folding: Automatic folding
Reclining: No
Adjustable Height Backrest: Yes
Raiseable Armrests: Yes
Headrest: Optional – Additional Cost
Cupholder: Optional – Additional Cost
Phone Holder: Optional – Additional Cost
Tire Pump: Optional – Additional Cost
Wireless Remote Control: Yes
Frame Color Option: Black, Bronze, Silver, Yellow, Black-Red
Cushion Color Options: Standard: Black – Leather: Black, Blue, Red, Taba
Packaging Dimensions: L: 33″ / 838 mm W: 18″ / 457 mm H: 28″ / 712 mm
Packaging Weight: 75 lbs / 34 kg

MANUAL

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@mobilityshoponline.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact us at info@mobilityshoponline.com to obtain rates for those shipments. 
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@mobilityshoponline.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

Refunds, returns, and exchanges

• We accept returns up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs and restocking fees for the return.
• If your order arrives damaged, please email us as soon as possible at info@comfygomobility.com with your order number and a photo of the item’s condition. We will review and resolve these issues on a case-by-case basis and try our best to work towards a satisfactory resolution.
• Damaged items must be marked “DAMAGED” on the bill of lading for truck shipments or the courier manifest for small packages. Within seven (7) days of the original receipt, the customer will inspect damaged items and have an RMA issued to report the damage. ComfyGO INC shall notify the shipper to arrange an inspection and pickup of the shipping damage, process a replacement order billed to your account, and issue a credit based on the findings of the courier.  Credit cannot be issued for shipping damage if ComfyGO, INC is notified to issue an RMA after seven (7) days of original receipt.
• Original packaging must be included (manufacturer’s box, Styrofoam, plastic bags, packing material, etc.)  The original, undamaged UPC barcode must also be included.   Do not cut out the UPC or the Seal until you have examined and tested the product to your satisfaction. Removal of the UPC or the Seal voids any possible return regardless of RMA or credit request status.
• The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, power cable, etc.) and manufacturer documentation (manuals, warranty cards, registration information, etc.)
• If your returned product does not match all applicable criteria listed in this policy, it will be rejected by our Return Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, and any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping costs. By requesting an RMA and shipping a return in violation of this policy, you hereby agree to accept our product shipped back to you and pay all shipping costs to and from our Return Warehouse. Our arrangements with our suppliers and manufacturers do not permit any exceptions.
• Used items are not eligible for return and are covered under their respective warranties.
• For items under warranty, ComfyGO, INC. reserves the right to send a free replacement part.  A complete serial number or order number is required for certification.
• Unused items in marketable condition and returned due to a ComfyGO, INC. error must be shipped within seven (7) days and include an RMA.
• All new products come with a limited warranty. All batteries have six months (6) of warranty. Spare parts have one year of warranty. The limited warranty does not cover labor or device failure due to owner misuse or negligence, nor does it extend to non-durable components, such as rubber materials, accessories, wheels or brakes, and plastic parts, which are subject to normal wear and need periodic replacement. Proof of purchase and serial number is required for all warranty claims.
• ComfyGO, INC. is not responsible for any damage or loss of packages due to a returned item. ComfyGO, INC. shall review and inspect all returned items within three (3) business days of receipt. Notice shall be provided to customers for items not deemed covered under warranty. Customers shall be required to authorize the return within fourteen (14) days of notice, or the item shall be discarded.

WARRANTY

All new products have a limited warranty. All batteries have a six-month warranty. Spare parts have a one-year warranty. Frames have a three-years warranty.

Limited Warranty
Our goal is to ensure that you are delighted with your purchase.
According to our warranty agreement, all new products have a limited warranty. All batteries have a six month warranty. Spare parts have a one year warranty. The limited warranty does not include: labor or device failure due to the owner’s misuse or negligence, non-durable components and components subject to normal wear and tear that need replacement from time to time (for example rubber materials, accessories, wheels or brakes, and plastic parts). All warranty claims require proof of purchase and the serial number.
Note that your warranty does not cover these conditions:
Functional problems: Issues related to normal use and aging such as surface coating and plating, or natural fading of resins
Replacement of consumable materials due to wear and tear, such as tires, fuses, plastic parts, glass parts, lubricants etc. 
Fees for Inspection, adjustment, adding oil, cleaning, etc.
Fees for service and maintenance performed by dealers as specified by our factory / company.
Maintenance costs at any unauthorized service centers
If you fail to regularly check any issues as specified in the user manual
Improper or wrong maintenance on the product
If unauthorized maintenance has been performed on the product
Operating the product differently than what is described in our manual or if you overload the wheelchair
Any unauthorized modifications to the wheelchair
External factors such as: soot, pharmaceuticals, bird droppings, acid rain, flying stone, metal powder, etc.
Natural disasters such as: typhoons, floods, fires, earthquakes etc. that damage the product.
Protect the Environment
Please do not dispose of this wheelchair or any of its components or batteries. Instead, please return them to our service center or follow your local disposal regulation.

PRICE MATCH GUARANTEE

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.