EV Rider CityCruzer - 4 Wheel - Electric Mobility Scooter

The CityCruzer scooter is a transportable scooter on the market with full suspension. The CityCruzer has the stability of a 4-wheel scooter with the turning radius of a 3-wheeler, providing the customer with greater maneuverability. It is the only small, disassembling scooter available with a mono-shock suspension and a standard size (not mini) transaxle. With a 285 lb load capacity and 4 wheels, the CityCruzer can transport higher weighted individuals with stability not usually found in portable scooters. The folding mobility seat has deep cushions and armrests that flip up and/or can be adjusted laterally.
Product Highlights

Large 15" pneumatic rear tires and 13" front tires mean extra ground clearance and traction for all-terrain travelinig

Padded captain's chair and adjustable tiller for optimal comfort

All-around suspension for a smoother ride

Front and rear LED lighting (Low/high beam headlight, rear brake light, front and rear turn signals) for added safety

LCD control panel display for speed, distance and battery

SPECIFICATION

Weight Capacity: 285 lbs

Total Weight: 127 lbs

Weight of Product: 127 lbs

Weight w/Batteries: 127 lbs

Heaviest Piece: 45 lbs

Maximum Speed: 4 mph

Travel Range: 10-13 mile

Motor Size: 270 Watts

Battery Type: 20AH

Battery Size: 12 V 20 AH SLA

Battery Weight : 13.6 kg

Battery Charger: Input AC 100-240V, Output 24V, 1.5 Amp

Turning Radius: 53"

Ground Clearance: 2.00"

Overall Length: 42.5'

Overall Width: 19.5'

Overall Height : 37'

Grade Climbable: 8 Degrees

Seat to ground height : 22" max

Seat Depths: 14"

Seat Width: 16"

Flip-Back Armrests: Yes

Seat Type: Fish on seat

Seat Rotation: Yes

Suspension: Yes

Curb Climbing: 1.5"

USB Charging Port: No

Tire Type: Flat Free

Wheels: Rear 8”x2”

Wheels: Front 8”x2”

Throttle Type: Ambidextrous Lever System

Drive Modes: FWD & REVERSE

Alarm System: No

Key Fob: No

Brake: Electromagnetic brakes

MANUAL

SHIPPING

Order Confirmation:

We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@mobilityshoponline.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact us at info@mobilityshoponline.com to obtain rates for those shipments. 
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@mobilityshoponline.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

EV Rider charges a 15% restocking fee for ALL returned items.

The return fee is charged back to the dealer or end-user based on wholesale or retail cost.
Returned products must be in selling condition as new.
• Shipping for items qualifying for free shipping will be deducted from the remaining credit of eligible refund items.
• Dealers & end-users must call EV Rider Tech Support and obtain a Return Manufacturer’s Authorization Number (RMA #).
• Do not return units or parts without an RMA #. Returned units or parts without a proper RMA number will be refused or returned at the shipper’s expense.
• Credits will be granted upon inspection of the returned product(s).
• Custom orders and assembly fees if applicable, are non-refundable.
• Dealers may offer a return policy in addition to the basic EV Rider Return Policy.
• Units and Parts must be returned within 30 days from date of purchase and with an authorized RMA #.
• If the part or unit is shipped back to EV Rider by the dealer or end-user:
1) The Customer (dealer or end-user) is responsible for shipping parts or products back to EV Rider at his/her own expense.
2) The product must be packaged carefully and clearly marked with an RMA # so that a credit can be processed accurately.
Improper packaging may cause shipping damage to the product being returned.
This will impact the amount of credit to be refunded.
All damaged parts or units must be replaced and/or repaired at the sender’s expense.
3) Original shipping charges are not refundable.
If the product was sent with “free shipping” the original shipping costs will also be deducted from the refund.
For more information on returns, please visit: https://mobilityshoponline.com/pages/shipping-returns
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WARRANTY

THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you

purchased your EV Rider product.

6 MONTHS LIMITED WARRANTY All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-NRide scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
• Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
• Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
• Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.

PRICE MATCH GUARANTEE

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee

Promotions such as rebates and buy one, get one free offers are not eligible

The item must be in stock on the competitors website

The competitor must be an online store, they may not have a retail location

The website can not be a discounter or auction website (ie; eBay, overstock, etc..)

The competitor must be an Authorized Retailer of the product in question

The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.