EV Rider CityRider - 4 Wheel - Electric Mobility Scooter
Fast & Free Shipping
Fast & Free Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
Price Match Guarantee
Price Match Guarantee
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
This stylish addition, the CityRider, incorporates excellent features for an impressive mobility scooter. The CityRider ensures reliability and smooth, effortless control with its ingenious design.
The CityRider gives you a relaxing ride wherever you travel thanks to an all-round suspension system fitted as standard. Coupled with a well-upholstered captain’s chair and an adjustable tiller, the CityRider lets you find the perfect position for driving in comfort.
For your on-road safety, the CityRider is fitted with a full lighting system front and rear, as well as a rearview mirror and a separate cable brake for peace of mind.
The EV Rider City Rider Scooter is a fully-equipped mid-size personal travel scooter designed to help users with moderate to severe mobility issues live a full and active life. Featuring a powerful 450 Watt 4-pole brush motor and a full independent suspension, this top of the line scooter can reach speeds up to 6 miles an hour and has a range of up to 17 miles!
The City Rider is feature-packed with an LED lighting package, flat-free tires with low-profile aluminum rims, and a digital display for unbeatable convenience and control. A high-back contoured orthopedic captain seat with seat belt provides unbeatable comfort and safety during operation, and the adjustable tiller tilts to allow for ergonomic control.
The rugged frame is ideal for maneuvering across uneven terrain, and the scooter can safely climb hills up to 8°. With all these innovative features, the EV Rider City Rider Scooter is only 52" long, allowing it to be easily transported and stored.
Overall Length 46.4″/ 118 cm
Overall Width 23.2″ / 59 cm
Overall Height (at Maximum Tiller Height) 48.8″ / 124 cm
Overall Height – at Minimum Tiller Height 48.8″ / 124 cm
Legroom – Floorboard Length x Width 12” x 19”
Deck Height – Floorboard to Floor 5.5”
Ground Clearance 2.5” / 75 mm
Turning Radius 56.3″/143 cm
Folded Overall Length NA
Folded Overall Width NA
Folded Overall Height NA
Weight with Std. 206.4lbs/93.8kg
Weight with Batteries 206.4lbs/93.8kg
Weight without Batteries 154 lbs/70kg
Seat Type Captain seat
Seat – Width & Depth & Height 19 “ x 17 “ x 26”
Seat – Cushion Thickness 2.5”~ 3”
Seat Height – Cushion to Deck 18”
Seat Height – Cushion to Floor 20.5”
Tire Type Air
Rim Type Rear Aluminum
Rim Type Front 4”
OEM Spec Rear
Outside Diameter Rear 300-4×2(10″)
Tire Width Rear 3”
OEM Spec Front
Outside Diameter Front 300-4×2(10″)
Tire Width Front 3”
Battery Type & Power 35AH SLA Batteries
Brake System Electromagnetic Brake
Climbing Angle – Maximum Recommended 8°
Charger Type 4A Off-Board
Charging Time >8hr
*Driving Range 17 miles / 27.3 km
Load Capacity 350 lbs / 160 kg
Motor & Drive Location 470W 5300 RPM
*Speed – Maximum 6 MPH
Colors Red, Black, Sunset Orange
Tiller Type DELTA
Throttle Control Type Wigwag
Anti-Tipper Wheels-Rear Yes
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact us at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
EV Rider charges a 15% restocking fee for ALL returned items.
The return fee is charged back to the dealer or end-user based on wholesale or retail cost.
Returned products must be in selling condition as new.
• Shipping for items qualifying for free shipping will be deducted from the remaining credit of eligible refund items.
• Dealers & end-users must call EV Rider Tech Support and obtain a Return Manufacturer’s Authorization Number (RMA #).
• Do not return units or parts without an RMA #. Returned units or parts without a proper RMA number will be refused or returned at the shipper’s expense.
• Credits will be granted upon inspection of the returned product(s).
• Custom orders and assembly fees if applicable, are non-refundable.
• Dealers may offer a return policy in addition to the basic EV Rider Return Policy.
• Units and Parts must be returned within 30 days from date of purchase and with an authorized RMA #.
• If the part or unit is shipped back to EV Rider by the dealer or end-user:
1) The Customer (dealer or end-user) is responsible for shipping parts or products back to EV Rider at his/her own expense.
2) The product must be packaged carefully and clearly marked with an RMA # so that a credit can be processed accurately.
Improper packaging may cause shipping damage to the product being returned.
This will impact the amount of credit to be refunded.
All damaged parts or units must be replaced and/or repaired at the sender’s expense.
3) Original shipping charges are not refundable.
If the product was sent with “free shipping” the original shipping costs will also be deducted from the refund.
For more information on returns, please visit: https://mobilityshoponline.com/pages/shipping-returns
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you
purchased your EV Rider product.
6 MONTHS LIMITED WARRANTY All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-NRide scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
• Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
• Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
• Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
PRICE MATCH GUARANTEE
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.
Guaranteed Safe Checkout
Estimated Delivery: 3 - 8 days
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
Still not sure?
If you need help choosing the perfect mobility scooter, power wheelchair or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (888) 909 5522
Frequently Asked Questions
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place
Can I place my order over the phone?
We are available at 888-909-5522 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Do you offer financing?
Yes, we do!
We offer Klarna financing.
Where are you located?
We are based in Brooklyn, New York but we have warehouses all over the country!
Bought this for my mother when Medicaid turned her down. She loves it and I am happy that she is safe and can
get around to the pharmacy or store. Best price anywhere. Delivered very quickly. Thanks mobilityshoponline!
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