EV Rider TeQno - 4 Wheel - Folding - Electric Mobility Scooter
Fast & Free Shipping
Fast & Free Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
Price Match Guarantee
Price Match Guarantee
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
EV Rider TeQno mobility scooter is ideal for travel and ease of use with automatic folding and unfolding with a push of a button.
The TeQno comes with two ultra-bright LED headlights and a well-lit tail light so you can continue to safely use your scooter even after the sun goes down.
It also features unique laser light technology that helps guide the user through different paths and obstacles for additional safety.
The total weight of EV Rider TeQno mobility scooter is 73 lbs with the battery and 65 lbs without. The weight capacity is 250 lbs with a wide wheelbase for added stability.
It folds and unfolds with just one click of a button. No more heavy lifting and breaking apart parts. TeQno has the automatic folding ability allowing riders to fold and unfold their mobility scooters with the push of a button as well the remote key fob smart key.
Revolutionary laser light technology
Automatic folding and unfolding
Total weight: 73 lbs
Suitable for uneven and rough terrain
Airline-approved; non-spillable battery
Key fob / Smart Key
Flat Base for added legroom
Wider Frame for added stability
Advanced Digital Screen: Temperature, Speed, Clock
Removable Seat Front and Back LED Lights
270 Watt Motor 4800 RPM
Powerful 24V 11.5 AH Lithium Battery
Up to 15 miles / up to 17 km Drive Range
Overall Length 36” / 910mm
Overall Width 24” / 600mm
Overall Height (at Maximum Tiller Height) 35” / 900mm
Overall Height – at Minimum Tiller Height 31” / 800mm
Legroom – Floorboard Length x Width 15” x 16” / 400mm x 410mm
Deck Height – Floorboard to Floor 6” / 160mm
Ground Clearance 2.5” / 42mm
Turning Radius 55” / 1400mm
Folded Overall Length 32” / 800mm
Folded Overall Width 24” / 600mm
Folded Overall Height 20” / 500mm
Weight with Opt. 12V11.5Ah Li Ion Batteries 73 Lbs./ 33.4kgs
Weight without Batteries 65 Lbs. / 29.3kgs
Seat Type Foldable Seat
Seat – Width & Depth & Height 15” x 13” x 16” / 395mm x 330mm x 400mm
Seat – Cushion Thickness 1.5” / 30mm
Seat Height – Cushion to Deck 22” / 560mm
Seat Height – Cushion to Floor 17” / 430mm
Tire Type Pneumatic tire
Rim Type Rear Outer Rim – Aluminum, Inner Rim – Industrial Plastic
Rim Type Front Outer Rim – Aluminum, Inner Rim – Industrial Plastic
OEM Spec Rear N/A
Outside Diameter Rear 9” / 228mm
Tire Width Rear 3” / 65mm
OEM Spec Front N/A
Outside Diameter Front 8” / 200mm
Tire Width Front 2” / 50mm
Battery Type & Power 24V 11.5 AH Lithium battery
Brake System Electromagnetic brake
Climbing Angle – Maximum Recommended 3°
Charger Type 2.5 Amp Charger
Charging Time 8 hr
Controller Dynamic R‐series 50A
Driving Range Up to 15 miles / up to 17km
Load Capacity 250 Lbs. / 115kgs
Motor & Drive Location 21:1 270W 4800RPM
Speed – Maximum 6mph
Colors Red Metallic/ Gold Metallic
Tiller Type T-Bar
Throttle Control Type Pot Meter
Anti-Tipper Wheels-Rear 2” x 2” / 55mm x 30mm
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact us at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
EV Rider charges a 15% restocking fee for ALL returned items.
The return fee is charged back to the dealer or end-user based on wholesale or retail cost.
Returned products must be in selling condition as new.
• Shipping for items qualifying for free shipping will be deducted from the remaining credit of eligible refund items.
• Dealers & end-users must call EV Rider Tech Support and obtain a Return Manufacturer’s Authorization Number (RMA #).
• Do not return units or parts without an RMA #. Returned units or parts without a proper RMA number will be refused or returned at the shipper’s expense.
• Credits will be granted upon inspection of the returned product(s).
• Custom orders and assembly fees if applicable, are non-refundable.
• Dealers may offer a return policy in addition to the basic EV Rider Return Policy.
• Units and Parts must be returned within 30 days from date of purchase and with an authorized RMA #.
• If the part or unit is shipped back to EV Rider by the dealer or end-user:
1) The Customer (dealer or end-user) is responsible for shipping parts or products back to EV Rider at his/her own expense.
2) The product must be packaged carefully and clearly marked with an RMA # so that a credit can be processed accurately.
Improper packaging may cause shipping damage to the product being returned.
This will impact the amount of credit to be refunded.
All damaged parts or units must be replaced and/or repaired at the sender’s expense.
3) Original shipping charges are not refundable.
If the product was sent with “free shipping” the original shipping costs will also be deducted from the refund.
For more information on returns, please visit: https://mobilityshoponline.com/pages/shipping-returns
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you
purchased your EV Rider product.
6 MONTHS LIMITED WARRANTY All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter). The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-NRide scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
• Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
• Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
• Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
PRICE MATCH GUARANTEE
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.
Guaranteed Safe Checkout
Estimated Delivery: 3 - 8 days
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
Still not sure?
If you need help choosing the perfect mobility scooter, power wheelchair or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (888) 909 5522
Frequently Asked Questions
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place
Can I place my order over the phone?
We are available at 888-909-5522 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Do you offer financing?
Yes, we do!
We offer Klarna financing.
Where are you located?
We are based in Brooklyn, New York but we have warehouses all over the country!
This EV Rider Teqno Automatic Folding Mobility Scooter is an excellent product! I purchased it for my 60 year old father who has limited mobility and I wanted him to be able to come out and about with me to go shopping and have some outdoor activity. It is perfect!
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