The M48 Power Wheelchair by EWheels is a front wheel drive power wheelchair for both indoor and outdoor use.
A tight 24” turning radius gives you the maneuverability to navigate inside the home whether a large living room or the confines of a bathroom.
Front, rear, and center suspension with 4 casters and a 2.4” ground clearance makes the EW-M48 plenty capable to handle outdoor terrain.
Height and width adjustable armrests with an angle-adjustable backrest make sitting in the wheelchair comfortable as you can customize your positioning to your preference.
What Makes It Different
Some power wheelchairs will have an additional charge for a 20” seat width – especially one with an angle adjustable backrest, but the two come standard on the M48.
Front, Center and rear suspension is also standard making your ride as smooth as possible.
Most full size power wheelchairs will have a turning radius of 30” or greater.
The 24” turning radius on the M48 makes it very convenient to navigate whether for indoor or outdoor usage.
Why We Like It
A lengthy list of options that often add to the cost of many power wheelchairs all come standard on the M48.
Suspension for front, center, and rear gives you a smooth ride when navigating outdoors over uneven terrain.
The 4 casters with a 2.4” ground clearance will allow you to venture into your yard while the 24” turning radius gets you into and around spatially limited areas of the home.
A 14.2 mile charge range allows you a full day’s worth of ride on a single charge.
Product Highlights
Front, rear and center suspension for high performance on all surfaces
Roomy 20” deluxe Captain’s seat
Tight 24” turning radius
Adjustable-height and width armrests
Battery range up to 14.2 miles per charge
SPECIFICATION
Drive Range: 14.20 miles
Max Speed: 4.20 mph
Heaviest Piece: 86.4 lbs.
Disassembles: Yes
Turning Radius: 24"
Ground Clearance: 2.40"
Tire Type: Solid
Maximum Incline Rating: 6 º
Drive Type: Mid Wheel Drive
Foldable: Yes
Armrest Options: Height Adjustable, Flip-Back, Width Adjustable
Legrest Options: Footplate
Seat Options: Captain's Seat
Seat Widths: 20"
Seat Depths: 19"
Seat to Floor Height: 21.00
Overall Width: 24.00"
Overall Length: 39.00"
Joystick Options: Swing-Away
Frame Type: Standard Power
Battery Type: Two 12V 36AH
Batteries Included: Yes
Battery Charger Type: Off Board
Drive Wheel Size: 10"
Caster Size: 6"
Rear Caster Size: 6"
Caster Type: Solid
Standard Seat Height: 45.00 lbs.
Battery Pack Weight: 49.60 lbs.
Weight Without Batteries: 131.40 lbs.
Suspension: Yes
Handles Thresholds of 2" or More: No
Product Weight: 181 lbs.
MANUAL
SHIPPING
Item Availability
Most items on our site are “In Stock” and ready to ship. Some items may be either temporarily out-of-stock or are not available for shipment until a specific release date, or require extra time for assembly or other adjustments. For more information, please read the details below.
In-Stock Items
Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.
For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse by end-of-day Wednesday. During checkout, you will get to select a shipping method and see the total time it takes for the item to leave the warehouse and ship to its destination. Please note that business days are Monday-Friday, excluding federal holidays within the United States.
Shipping Methods
Depending on the item(s) you purchase on our site and the location to which the items will be delivered, different shipping methods may be available.
Standard Ground Shipping, (3-5 business days)
Most items may be shipped to the 48 contiguous United States via UPS or FEDEX Standard Ground service. You can expect your order to arrive within 3-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
RETURNS
Damaged or Defective Items
If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at service@ewheelsdealers.com . Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem.
SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE.
CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT
Credit or Refund
You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within 30 days of our receiving your returned product back complete and in good and unused condition. You will be refunded the purchase price, EXCLUDING the shipping cost and a 20% restocking fee.
Cancelled Orders
Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RA Number and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply.
Standard Return Shipping
Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure a credit.
Complete the return reason questionnaire and include it in the return package.
Before sending your return shipment, please remove all extra labels from the outside of the package.
Send the return package to the following address:
EWheels
RETURNS DEPARTMENT
750 E. Covey Lane, Suite 135
Phoenix, AZ 85024
All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
It is recommended that you use UPS whenever possible for your return. Retain the return Tracking Number to monitor delivery status.
To receive a refund or credit, items must be returned within 10 days of original shipment date.
Credit for gift returns will be issued to the original purchaser.
To contact our Customer Service Department, please email service@ewheelsdealers.com .
Returning an Oversized Item
Items are considered to be oversized if they are heavier than 30 pounds. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Please be aware that shipping charges can be quite expensive for Oversized Items. Follow these steps to return an Oversized Item:
If you have assembled the product, dissemble it before shipment using the original protective packaging materials.
Package the disassembled item(s) securely in original product packaging, whenever possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to insure a refund or credit.
Complete the return reason questionnaire that was included with your packing slip. Remove the mailing label portion and include the remainder of the slip in the return package.
Contact a Customer Service Specialist at service@ewheelsdealers.com for instructions on arranging a freight delivery pickup for your items. Please have your customer ID number located on your packing list available when you call.
You must be present at the location and time of pickup. All packaged item(s) must be at the front door for the freight driver.
To receive a refund or credit, items must be returned within 15 days of original shipment date.
Credit for gift returns will be issued to the original purchaser.
IMPORTANT If there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. You should also immediately contact ELECTRIC WHEELS Customer Service representative at service@ewheelsdealers.com
WARRANTY
Models Included
EW-M33, EW-M34, EW-M35, EW-M39, EW-M40, EW-M41, EW-M45, EW-M81, EW-M82, EW-M83, EW-M91, EW-M92, EW-M93.
Five Year Limited Warranty
Five (5) years from the date of purchase on all structural frame components, seat post and frame. Cost of $295.
Three Year Limited Warranty
Three (3) years from the date of purchase on all structural frame components, seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.
Six Month Warranty
Six (6) Months from the date of purchase on the batteries and charger. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.
WARRANTY EXCEPTIONS AND EXCLUSIONS
Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable Items
Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.
Damage, Accidental Damage and Misuse
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM
Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
SHIPPING DAMAGE AND SHIPPING POLICIES
Shipping Damage
In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps.
Shipping – Domestic
When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.
Shipping – International
When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact Ewheels directly to initiate the warranty process.
*Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*
PRICE MATCH GUARANTEE
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.
