SOLD OUT! Available for Pre-Orders, expected to ship around June 2022.
The Tranzit Go is a revolutionary foldable Power Wheelchair designed to improve the lives of users globally. One of the lightest weight folding power wheelchairs, at only 56 lbs, this wheelchair is designed with transport in mind. Taking only a few seconds to fold into a compact 14”, this wheelchair promotes independence, mobility and comfort. Created for both outdoor and indoor navigation, the excellent turning radius makes worrying over tight spaces a worry of the past! This chair will come to you fully assembled and with the 12.5” solid flat free tires, fussing over the possibility of a flat tire is no longer a concern!
Don’t be fooled by the competition. Our 20″ Ergonomic Contour Seating is wider than the standard 18″ seats that others offer. As a heavy duty model, this is a premium top of the line model. This is our second generation TRANZIT GO and don’t miss all the new updates and improvement we’ve made on this gen update. We give you both long distance travel matched with superior comfort. The foldable option allows you to easily stow the power wheelchair in your vehicle or flight. The Tranzit Go design was inspired by the lack of lightweight foldable power wheelchairs available in the market. It’s foldability and small size allows it to easily be transportable in your vehicle eliminating the need for a specialized carrying hitch versus a traditional scooter. Standard 2 batteries along with air travel setup allow this to be a tried and true travel buddy. Take it literally anywhere you go. This is a true EV personal transport unit with style! Sip your favorite drink while you zip away in your Tranzit Go and do it with not only style but comfort! This is the one that can really take you around town literally while being noticed.
SPECIFICATION
Weighs only 56 lbs. (without battery)
Folding and Lightweight Frame
Padded Seat and Padded Backrest
Flip Up Footplate
Storage Pouch Under Seat
Padded Flip Back Armrest
8″ x 1.5″ Solid Polyurethane Front Caster
12.5″ x 2″ Solid Polyurethane Rear Caster
Folded Dimensions 25 x 14 x 32 inches
Lithium Ion Battery (2pcs Included)
Removable Joystick & Cup Holder (mounted left or right side)
Weight without batteries only 56 lbs (62 lbs w/both batteries)
Turning Radius 35″
Maximum Obstruction Height 1.20 inch.
Maximum Gradient Slope 8 degrees
Maximum Speed: 4 mph
Driving Range: 15 miles
Recommended & Max Weight Capacity: 330-400 lbs
Front Casters 8″ x 1.5″
Rear Wheel 12.5″ x 2″
Battery 24V/6AH Li-Ion (2nd Battery Optional)
Max Speed 4 mph
Charging Period 6-8 hours
Driving Range 15-30 miles (Additional Batteries Available)
Turning Radius 35″
Overall Length 37 inches
Overall Width 25 inches
Overall Height 41 inches
Folded Overall Width 14 inches
Seat Width 20 inches
Seat Depth 16 inches
Back Height 14 inches
Floor to Seat Height 20 inches
MANUAL
SHIPPING
Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@mobilityshoponline.com
Shipping Times:
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact us at info@mobilityshoponline.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@mobilityshoponline.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
RETURNS
Returns Policy & Frequently Asked Questions
In order to process your return as efficiently as possible, please follow the instructions below carefully. Failure to follow these instructions may result in a delay in processing your return or have the credit denied.
Non Returnable Products
Products purchased more than thirty (30) days from ship date
Configured wheelchairs, special or custom products made to customer specifications or sold as non-returnable
Products returned in altered or damaged packaging, or in packaging other than original packaging
Package and/or product broken, breached, damaged or unsellable condition
Returns prohibited by state law*
All seating components must be returned inside original sealed plastic bags
Issuance of a RMA number does not guarantee credit. Credit issuance is dependent on confirmed receipt/review and acceptance of RMA product back in Karman Inventory and is subject to the other terms of this policy
*Each state has individual Pharmacy laws, all returns are subject to approval of Karman Regulatory Affairs
What is your returns policy?
Please contact your local provider or internet dealer from whom you purchased the Karman product to find out what their return policy is and how to process a return. If you purchased online, you can often find the provider's policy on their respective website. You may refer to our Return Policy if you purchased directly from Karman Healthcare Inc.
Products purchased from an authorized reseller, we are unable to process returns directly since we do not have your funds. RMAs are only issued to dealers that have an active account with Karman Healthcare.
Short Shipment and Freight Damage
Claims for shortage, errors in delivery or defects apparent on individual inspection must be made in writing to Karman within five (5) calendar days after receipt of shipment. Buyer’s failure to give timely notice of the same shall constitute unqualified acceptance of such shipment.
Damages or Shortages
In an effort to reduce the potential in delaying a resolution of a damage or shortage claim, customers are required to count all receipts prior to customer’s acceptance of delivery from the carrier. Furthermore, after receipt of products, inspection to obvious damage to product, packaging and/or shortages, must be noted on the carrier’s freight bill or bill of lading (BOL) and be countersigned by the customer. The damaged products must remain in the original carton, in the event inspection is required by the transportation company.
Customers must notify Karman of any damages in transit or any of the aforementioned possible situations within two (2) business days of receipt, or Karman shall have no obligations to process credit or arrange for the product replacement. Contact a Karman Service representative at 626-581-2235 or a Karman sales representative to report damages or shortages.
Products Shipped in Error by Karman
Customers must notify Karman of any shipping errors or disputes within two (2) business days of receipt. Products shipped in error by Karman are returnable through RMA procedure, provided that products are received within thirty (30) days of receipt
RMA (Returns Merchandise Authorization), Fee Schedule, & Procedure
Return authorization must be obtained in advance from Karman. No return of any kind will be accepted after fourteen (14) calendar days from the invoice date and shipped back within 30 days shipped freight prepaid. Goods accepted for credit upon return will be subject to a 15% handling/restocking charge and all transportation charges must be prepaid.
For orders being returned for exchange in color, size, etc. the restocking fee will be reduced to 10%. Any returns thereafter will be a case by case basis depending on product, situation, and subject to a fee ranging from 25-50% restocking fee, plus a minimum of $25 processing.
custom-made goods are not subject to return under any circumstances. In no case are goods to be returned without first obtaining an RMA (Returned Merchandise Authorization) number. Return authorization number must be marked on the outside of the box and shipped back to Karman. All freight charges including the 1st way from Karman to the customers will not be credited or refunded.
Karman will credit any freight and/or handling fee on the original order paid by the customer on returns that are due to a Karman Healthcare error, and if all items on the invoice are being returned.
WARRANTY
The purchaser of this product is entitled to a limited warranty as offered by our company, and its affiliates on the following components and timeframes:
Chair frame: 3 years
Motors: 1 year
Controller and CPU system: 1 year
Battery: 6 months
Wear parts: 3 months
Includes tires, seat and backrest, armrests, and support straps.
This warranty is valid for the replacement of dysfunctional parts only. Any parts under warranty will be replaced and shipped to your door. Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.
Due to its straightforward design, most parts can be easily exchanged by the end user without a professional service tech required. However, it is always recommended you seek professional help for maintenance and service, to make sure the work is done properly.
The warranty does not cover:
- Products damaged by user negligence.
- products damaged accidentally.
- Products damaged intentionally.
- Products that have been subjected to negligence.
- Products that have been subjected to abuse.
- Products that have been improperly stored.
- Products that have been improperly handled.
Please refer to the warranty card attached to each product for more information on policies and procedures. The warranty is extended only to the original purchase and delivery of the product. Warranty is not transferable. Parts or materials which are subjected to normal wear and tear which must be replaced / repaired are the owner’s responsibility. Damages caused by user negligence, accidental damages, intentional or not, are not covered under Factory warranty. Arm pads and upholsteries are not covered by warranty. It is recommended that any claims under warranty be returned to the authorized dealer for service through whom it was purchased.
If a Warranty Registration Card is not on file for the claim product, then a copy of the invoice with the date of purchase must be provided. The warranty period for the consumer commences on the purchase date of the seller. The warranty period for the seller, if the products are not to be sold to a consumer, commences on the invoice date from Karman. The warranty is void on wheelchairs that have had the serial # tag removed and/or altered.
Furthermore, products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty.
All warranty repairs or replacements must have prior authorization from Karman with freight prepaid. Karman reserves the right to issue call tags for any warranty repairs, which is situation dependent. Should a field action or recall occur. Karman will identify the affected units and contact your Karman dealer with instructions for resolution. Warranty registration is still advised. To ensure records are quickly retrieved with the corresponding customer and serial number for your medical equipment. Thank you for filling out this form. Please see RMA policy for further details, rules, and restrictions.
Register your Warranty!
PRICE MATCH GUARANTEE
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.
