Merits P312 Compact FWD/RWD Dual Power Chair
Fast & Free Shipping
Fast & Free Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
Price Match Guarantee
Price Match Guarantee
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
The Merits Health P312 power wheelchair has many industry leading features. Some of these include a 2-in-1 power base. This allows the power wheelchair to be converted into a front wheel drive power chair if you wish. You are able to quickly rotate the seat to convert your chair to rear wheel drive.
With a nimble, yet sturdy size this power wheelchair offered by Merits Health allows you to easily work your way around in tight spaces. The low seat height has been known to help increase stability. This is the perfect power wheelchair for both indoor and outdoor use.
2 in 1 powerbase
Very easy to convert from rear to front wheel drive: just release and rotate the chair 180°
The unique compact size is designed for maximum maneuverability in narrow spaces and walkways
New users may start with the RWD and later move on to the FWD to enjoy the direct-drive direct-response feeling
The turning radius is only 21"
Ideal power chair for indoor as well as outdoor use
Lap Belt (Standard with chair)
Power seat elevator 5" lift
Low seat height of 18" provides excellent stability
Weight Capacity 300 lbs.
Product Weight 189 lbs
Heaviest Piece 97 lbs
Battery Weight 26 lbs (each)
Battery Type 12V x 33AH
Maximum Speed 5 mph
Drive Range 18 Miles
Turning Radius 21"
Seat Width 18" - 21" Adj
Seat Depth 16"
Seat Type Captain Seat
Overall Length 37.5"
Overall Width 24"
Ground Clearance 2"
Drive Type Rear Wheel Drive
Front Wheel Size 8"
Rear Wheel Size 10"
Max Climbing Angle 12 Degrees
Joystick Options Adjustable Left or Right
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact us at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
An authorized Merits Health Products provider may return products within 30 days from receipt of shipment. All items to be returned must be in new condition, in the original boxes and have original packaging. A 20% restocking fee and shipping charges will apply for most returns (see below for exceptions).
The procedure for returning items to Merits Health Products is to call a Customer Service Representative 1-800-963-7487 and receive an RA (Return Authorization) number. The customer service representative will need the Serial Number of the product(s) to be returned, the order number for the product(s) and the date of the original order. All returns must be authorized before being returned and the Ra Number must be clearly labeled on the box(es).
All returns must be sent to:
Merits Health Products, Inc 4245 Evans Avenue Ft. Myers, FL 33901
For returns that were the result of an error by Merits Health Products, there is no restocking fee and Merits will issue a call tag to have the item picked up. Merits will pay the freight charges for the return. The freight company will make 3 attempts to pick the item up. After 3 attempts, it will then be the responsibility of the customer to ship the item to Merits at their cost.
For items that are being returned that are not an error by Merits Health Products, there will be a 20% restocking fee.
If an order is canceled after the item has shipped, our standard return policy applies with a 20% restocking fee. You should accept delivery of the item(s), obtain an RA number and ship the item(s) to Merits at the above address.
If delivery of an item is refused, a 20% restocking fee will be assessed. If an item is damaged during shipment, the customer should call Merits shipping department and file a freight damage claim within 3 days of receipt. All shipments must be checked for shortages. Discrepancies must be noted on the delivery receipt and signed as "short" and then reported to the Merits shipping department.
Customers returning products are responsible for any shipping damages, we suggest that you always insure your returns. All returns are inspected when received; customer credit is issued within 30 days.
Late Payment Policy: Late payment fees are calculated based on the payment terms of your invoice. To calculate the payment due date for your invoice; add the payment terms to the date on the invoice. The late payment fee rate is 1.5% month, 18% annual interest, Late payment fees will begin to accrue the day after the invoice payment is due.
Any and all dealers or distributors of Merits Health Products, Inc. (“Merits") are strictly forbidden from selling, exporting, re exporting, or transferring in any way Merits products to any and all parties listed on the United States Government's Consolidated Screening List. Any such attempted sale, export, reexport, or
All Scooters (if the scooter was purchased after 12/31/2016)
5 years for frame
18 months for the following:
Electronic controllers, harnesses, chargers, and motors S542 suitcase – pull bar, wheels, wheel bar, lock and handle
Excluded: Plastic shrouds, tires, upholstery/armrests, seating, bulbs
All Power Chairs (if the scooter was purchased after 12/31/2016)
5 years for frame
18 months for the following:
Electronic controllers, harnesses, chargers, and motors
Excluded: Tires, Upholstery/Armpads, Seating, Plastic or Rubber parts, Painted surfaces, Bearings
For all service claims, please visit http://www.meritsusa.com/page/contact.html, or call 800-963-7487.
PRICE MATCH GUARANTEE
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.
Guaranteed Safe Checkout
Estimated Delivery: 3 - 8 days
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
Still not sure?
If you need help choosing the perfect mobility scooter, power wheelchair or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (888) 909 5522
Frequently Asked Questions
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place
Can I place my order over the phone?
We are available at 888-909-5522 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Do you offer financing?
Yes, we do!
We offer Klarna financing.
Where are you located?
We are based in Brooklyn, New York but we have warehouses all over the country!
This power chair has been working very well since purchase. Nice chair with long battery life. Also comfortable seating. Easy to assemble. The customer service was great, I even got a call to confirm shipping.
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