Merits P312 Compact FWD/RWD Dual Power Chair

The Merits Health P312 power wheelchair has many industry leading features. Some of these include a 2-in-1 power base. This allows the power wheelchair to be converted into a front wheel drive power chair if you wish. You are able to quickly rotate the seat to convert your chair to rear wheel drive.

With a nimble, yet sturdy size this power wheelchair offered by Merits Health allows you to easily work your way around in tight spaces. The low seat height has been known to help increase stability. This is the perfect power wheelchair for both indoor and outdoor use.

Features

2 in 1 powerbase

Very easy to convert from rear to front wheel drive: just release and rotate the chair 180°

The unique compact size is designed for maximum maneuverability in narrow spaces and walkways

New users may start with the RWD and later move on to the FWD to enjoy the direct-drive direct-response feeling

The turning radius is only 21"

Ideal power chair for indoor as well as outdoor use

Lap Belt (Standard with chair)

Semi-reclining back

Power seat elevator 5" lift

Low seat height of 18" provides excellent stability

SPECIFICATION

Weight Capacity 300 lbs.

Product Weight 189 lbs

Heaviest Piece 97 lbs

Battery Weight 26 lbs (each)

Battery Type 12V x 33AH

Maximum Speed 5 mph

Drive Range 18 Miles

Turning Radius 21"

Seat Width 18" - 21" Adj

Seat Depth 16"

Seat Type Captain Seat

Overall Length 37.5"

Overall Width 24"

Ground Clearance 2"

Drive Type Rear Wheel Drive

Front Wheel Size 8"

Rear Wheel Size 10"

Max Climbing Angle 12 Degrees

Joystick Options Adjustable Left or Right

MANUAL

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@mobilityshoponline.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact us at info@mobilityshoponline.com to obtain rates for those shipments. 
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@mobilityshoponline.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

An authorized Merits Health Products provider may return products within 30 days from receipt of shipment. All items to be returned must be in new condition, in the original boxes and have original packaging. A 20% restocking fee and shipping charges will apply for most returns (see below for exceptions). 

The procedure for returning items to Merits Health Products is to call a Customer Service Representative 1-800-963-7487 and receive an RA (Return Authorization) number. The customer service representative will need the Serial Number of the product(s) to be returned, the order number for the product(s) and the date of the original order. All returns must be authorized before being returned and the Ra Number must be clearly labeled on the box(es). 

All returns must be sent to: 

Merits Health Products, Inc 4245 Evans Avenue Ft. Myers, FL 33901 

For returns that were the result of an error by Merits Health Products, there is no restocking fee and Merits will issue a call tag to have the item picked up. Merits will pay the freight charges for the return. The freight company will make 3 attempts to pick the item up. After 3 attempts, it will then be the responsibility of the customer to ship the item to Merits at their cost. 

For items that are being returned that are not an error by Merits Health Products, there will be a 20% restocking fee. 

If an order is canceled after the item has shipped, our standard return policy applies with a 20% restocking fee. You should accept delivery of the item(s), obtain an RA number and ship the item(s) to Merits at the above address. 

If delivery of an item is refused, a 20% restocking fee will be assessed. If an item is damaged during shipment, the customer should call Merits shipping department and file a freight damage claim within 3 days of receipt. All shipments must be checked for shortages. Discrepancies must be noted on the delivery receipt and signed as "short" and then reported to the Merits shipping department. 

Customers returning products are responsible for any shipping damages, we suggest that you always insure your returns. All returns are inspected when received; customer credit is issued within 30 days. 

Late Payment Policy: Late payment fees are calculated based on the payment terms of your invoice. To calculate the payment due date for your invoice; add the payment terms to the date on the invoice. The late payment fee rate is 1.5% month, 18% annual interest, Late payment fees will begin to accrue the day after the invoice payment is due. 

Any and all dealers or distributors of Merits Health Products, Inc. (“Merits") are strictly forbidden from selling, exporting, re exporting, or transferring in any way Merits products to any and all parties listed on the United States Government's Consolidated Screening List. Any such attempted sale, export, reexport, or 

transfer shall be void and not binding on Merit whatsoever." 

WARRANTY

Models Included

All Scooters (if the scooter was purchased after 12/31/2016)

5 years for frame

18 months for the following:

Electronic controllers, harnesses, chargers, and motors S542 suitcase – pull bar, wheels, wheel bar, lock and handle

Excluded: Plastic shrouds, tires, upholstery/armrests, seating, bulbs

All Power Chairs (if the scooter was purchased after 12/31/2016)

5 years for frame

18 months for the following:

Electronic controllers, harnesses, chargers, and motors

Excluded: Tires, Upholstery/Armpads, Seating, Plastic or Rubber parts, Painted surfaces, Bearings

For all service claims, please visit http://www.meritsusa.com/page/contact.html, or call 800-963-7487.

PRICE MATCH GUARANTEE

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee

Promotions such as rebates and buy one, get one free offers are not eligible

The item must be in stock on the competitors website

The competitor must be an online store, they may not have a retail location

The website can not be a discounter or auction website (ie; eBay, overstock, etc..)

The competitor must be an Authorized Retailer of the product in question

The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.