SmartScoot Portable - 3 Wheel - Folding - Travel Mobility Scooter
Fast & Free Shipping
Fast & Free Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
Price Match Guarantee
Price Match Guarantee
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
Waiting in lines. Walking through airports. Shopping for groceries or even strolling through the park. These activities are not always easy, even for a fairly mobile person – but they can be with the help of SmartScoot.
SmartScoot is a lightweight and foldable scooter for someone who leads an active lifestyle, but may need a hand getting around from time to time.
It is easy to use, easy to fold, and most importantly, easy to transport and store.
Weighing only 40 pounds when fully assembled, SmartScoot can break down into smaller and lighter parts and will comfortably fit into almost any vehicle trunk, allowing you to take it anywhere.
With up to 12 miles worth of battery power in a single charge, SmartScoot will never leave you in a bind.
Scooter Size Setup 39" H x 38" L x 22"W
Scooter Size Folded with Seat 30.5" H x 38" L x 22" W
Scooter Size Folded without Seat 17" H x 38" L x 22" W
Scooter Weight Complete 39.5 lbs
Seat Weight 8.5 lbs
Battery Weight 4 lbs
Maximum Load Weight 250 lbs loaded or 113.40 kg
Scooter Speeds Top Speed 7 mph in 3rd Speed
Ground Clearance 9" front - 3" rear
Battery 36V, 8 amp hr 288 watt Li-Ion Rechargeable
Battery Charger Input Voltage: AC100V-240V
Battery Charging Time 5 hours
Frame Materials Stainless Steel
Brakes Front Disk Brake
Drive Front Wheel Drive
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact us at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
If you disagree with any of the terms and conditions herein, you must submit a written request to email@example.com for a Return Authorization within 3 days of delivery. Do not unpack or assemble the SmartScootTM. The scooter must be returned in its original box and in new and unused condition, accompanied by the original receipt. All other returns must be made within 14 days of delivery and only in “as new” condition. The customer is responsible for all shipping costs including incidental shipping damage caused by improper packing. A Return Authorization must be made by written request to firstname.lastname@example.org and the return must be accompanied by the original receipt.The scooter must be returned in its original box. All returns are subject to a 10% restocking fee.
For more information on returns, please visit: https://mobilityshoponline.com/pages/shipping-returns
Innovative Mobility Products SmartScoot (IMP) warrants your SmartScoot against defects in materials and workmanship from the date of the original retail purchase as follows:
2 Year Limited Warranty: Structural Frame under normal use conditions.
1 Year Limited Warranty: All components, including motor, brakes, electrical, and axles under normal use conditions.
1 Year Limited Warranty: Battery under normal use conditions.
This limited warranty extends only to the original owner and is not transferable to anyone else.
If a defect exists, IMP will, at its option and to the extent permitted by law either (1) provide components to repair the SmartScoot using new or refurbished parts at no charge to you; (2) exchange the SmartScoot with a functionally equivalent product that is new or refurbished; or (3) refund the original purchase price. This warranty excludes damage caused by abuse, misuse, accidents, unauthorized repairs, alterations, modifications or other causes that are not defects in materials and workmanship for which IMP is responsible.
This Limited Warranty does not cover parts which may, under normal wear and tear, require replacement including, without limitation, tires, upholstery, fuses, etc.
PRICE MATCH GUARANTEE
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
This Price Match Policy is not Applicable during the holiday season from November 15th - January 3rd.
Guaranteed Safe Checkout
Estimated Delivery: 3 - 8 days
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
Still not sure?
If you need help choosing the perfect mobility scooter, power wheelchair or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (888) 909 5522
Frequently Asked Questions
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place
Can I place my order over the phone?
We are available at 888-909-5522 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Do you offer financing?
Yes, we do!
We offer Klarna financing.
Where are you located?
We are based in Brooklyn, New York but we have warehouses all over the country!
I love my SmartScoot, lightweight, compact and high performance all in one. I went to the California State Fair and ran across another very satisfied SmartScoot owner. We talked for a while and he challenged me to a race. Being the ‘competitive’ type, I accepted the challenge!
Right in the demonstration building we had it out! We both had 3 of 4 LEDs of battery and we both looked about the same size. That’s me in the orange shirt with the big smile! I won by a Smartscoot length. What an awesome ride.
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