Vive Mobility Folding Mobility Scooter

Providing safe, stable mobility assistance, the Vive foldable mobility scooter easily maneuvers over smooth surfaces such as concrete, pavement, tile, and carpeting. The automatic folding scooter creates a wheeled suitcase-style design for easy travel in airports and cruise ships and compact, upright storage when necessary. Safely supporting up to 220 pounds, the lightweight mobility scooter includes a contoured seat and backrest and an adjustable front tiller for greater comfort.

FEATURES

Perfect For On The Go Use

Ideal for traveling, the battery-powered, Vive mobility scooter is lightweight and compact when folded, easily fitting into standard trunk sizes. The mobility scooter automatically folds with a convenient remote control to create a compact shape that can be easily wheeled around as needed and stored upright.

Safe Maneuverability

Resting on four, flat-free tires, the foldable mobility scooter allows you to navigate over common indoor surfaces such as tile and carpet and smooth outdoor surfaces with ease. Designed to support up to 220 pounds, the power mobility scooter features a 14” wide molded seat with a comfortable backrest for greater support.

Long Battery Life

With convenient onboard charging, the electric mobility scooter includes a powerful battery that provides a driving range of up to 11.3 miles per charge. The scooter has a maximum speed of 3.7 mph and can easily navigate mild inclines.

Easy To Use Control Panel

Located on the adjustable tiller console, the control panel allows you to set the maximum speed with the variable speed knob and change from a forward to a reverse direction. The display also includes a color-coded battery life indicator for checking the status of the battery at a glance.

What’s Included:

Vive Foldable Mobility Scooter

Onboard battery charger

SPECIFICATION

• Top Speed: 3.73 mph
• Maximum Drive Range Per Charge: 11.3 miles
• Weight Capacity: 220 lbs.
• Total Weight: 55.11 lbs.
• Front Tires: 7.78"
• Rear Tires: 7.78"
• Maximum Speed: Up to 3.73 mph
• Ground Clearance: 1”
• Turning Radius: 6.5’
• Overall Length: 37.4"
• Overall Width of Base: 18.11"
• Seat Dimensions: 14.7” by 13.78”
• Seat Height from the Ground: 20”
• Seat Height from Platform: 14”
• Seat Material: Black vinyl, molded composite base
• Total Weight: 55.11 lbs.
• Battery Requirements: 24V/10AH
• Maximum Range Per Charge: Up to 11.3 miles
• Battery Charger: Off-board charger, 2amp
• Brakes: Electronic, regenerative and electromechanical
• Motor: 24V/ 150W

MANUAL

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@mobilityshoponline.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact us at info@mobilityshoponline.com to obtain rates for those shipments. 
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@mobilityshoponline.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

Return Eligibility

• Purchase must have been made directly with Vive Health.    
• All returns must be made inside the product's warranty window.
• In the scenario of an issue with a product, a Vive Health product expert might require photos or videos for a refund request to be considered. 

Customers may be required to pay cost of return label + restocking fee*      

All purchases have a 15-day return window.

Customer is responsible for the return label, Vive Health can issue a label but the cost will be taken out of the reimbursement.

An item must first be returned and received before an exchange or refund is processed  

• If a return is not received by the carrier within 15 days after the request has been approved we will consider the item as not returned and a refund will not be processed, or we will have to charge for the cost of the replacement sent to the customer. 

A return must be authorized by our support team in order to be eligible for a return. Troubleshooting MUST be done before authorizing a return/exchange/replacement.       

Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, the above warranties will not apply. 

Any products that may come into contact with bodily fluids are not able to be returned when opened due to health risks. Products include but are not limited to bathroom safety, braces, mattresses, pads, cushions. Any item that falls under one of these categories will be reviewed using a predetermined set of formal requests and documentations before having the potential to qualify as returnable. This policy is in place for the health and well being of our employees, thank you for understanding. 

Restocking fee    

Will be charged 30% restocking fee on any item returned (30% of return price)     

Once your return is verified, Vive Health will issue a credit to the customer account. It can take up to 3-5 business days for a credit to be reflected on the customer account or 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.

NOTE:   If your item was defective or damaged during shipping, please call us immediately at  (239) 323-0872   & we will arrange for the item to be replaced or repaired.

WARRANTY

One year limited guarantee so you can purchase now with confidence.

frame - 1 year

electrical - 6 months

batteries - 6 months

horn - 6 months

controller - 6 months

handles - 90 days

charger - 90 days

battery case - 60 days

wheels - none / on arrival 30 days

screws / bolts / nuts - none / on arrival 30 days

cushions / seats - none / on arrival 30 days

paint / panels - none / on arrival 30 days

keys - none / on arrival 30 days

FREQUENTLY ASKED QUESTIONS

How heavy is the Vive foldable mobility scooter?

The Vive foldable mobility scooter with batteries installed weighs 55.11 pounds.

Can the Vive foldable scooter make it over a 2” doorstep?

The Vive foldable scooter has a ground clearance of 1” and will not be able to clear 2” doorsteps.

Is the mobility scooter easy to fold?

Yes! The foldable mobility scooter automatically folds with the included remote control for easy portability and storage.

What type of battery does the foldable scooter use?

The Vive foldable mobility scooter is equipped with a lithium 24V/10AH battery.

Can I drive through gravel with my Vive mobility scooter?

Because gravel is uneven, the foldable mobility scooter is not recommended for gravel paths or driveway use.

Does this mobility scooter beep when backing up?

No, the Vive mobility scooter does not beep when operating in reverse.

Will I be able to take the battery off of the Vive mobility scooter for charging?

Yes, the battery pack is removable for convenient off-board charging.

How does the Vive mobility scooter handle hills?

The Vive mobility scooter is designed to safely handle inclines of 9 degrees or less.

Is the battery and charger included?

Yes! The Vive scooter includes a compatible battery pack and charger.

What is the weight limit for the Vive foldable scooter?

The Vive scooter safely supports up to 220 pounds.

Does the scooter have a reverse for backing up?

Yes! The Vive folding scooter can be driven in reverse, perfect for backing out of elevators, hallways and similar areas.

Is the scooter easy to put together?

Yes! The Vive foldable mobility scooter required minimal assembly.

Are the scooter tires solid?

Yes, the 7.78” flat-free tires are solid and non-marking for safely navigating indoor surfaces.