Vive Mobility Model V Electric Wheelchair

Designed for optimal comfort, the Vive Mobility electric wheelchair will provide you with a smooth ride over indoor surfaces and solid outdoor surfaces such as concrete and pavement. The power chair is equipped with a powerful motor, reaching a top speed of 4mph, a dual braking system for added safety, and long-lasting batteries for a range of up to 15 miles per charge. Fully adjustable, the electric wheelchair features a generously sized captain’s seat that also swivels for easily entering and exiting the wheelchair and repositionable armrests and footplate.

FEATURES

Comfortable Mobility

Our Vive Mobility electric power chair provides optimal comfort and safe, stable mobility for those with limited mobility due to injury or illness. The large electric wheelchair smoothly navigates indoors, enabling independent mobility in comfort and style. 

Safe Maneuverability

Ideal for navigating around your home, the large power wheelchair features a tight, 25” turning radius and 2.5” ground clearance to easily navigate indoors and on level outdoor surfaces such as pavement and concrete and those with a gentle incline. 

Easy To Operate

Featuring a 360-degree, joystick controller, our electric wheelchair is easy to operate. The intuitive joystick controller allows you to easily navigate around obstacles while monitoring and adjusting the speed of the electric wheelchair up to 4mph. The wheelchair controller is repositionable for use on the left or right side and includes a safety horn button and a battery charge indicator.

Customizable Seating

Safely supporting up to 300 pounds, the large power chair is equipped with a cushioned 18” by 20” captain’s seat with a lap belt for added safety. The wide seat is height adjustable, reclines for greater comfort, and swivels for easy transfers. The footplate and armrest height, width, and angle are also adjustable to provide personalized seating for most adults.

What’s Included:

Vive Mobility Electric Wheelchair

Two 12V x 35AH

Charging cable

Size: full size

Product Material: plastic and steel

SPECIFICATIONS

• Weight capacity: 300 lbs.
• Top speed*: 4 mph
• Estimated range*: 15 miles
• Max. Climbing angle: 6°
• Turning radius: 25”
• Ground clearance: 2.5”
• Length: 40”
• Width: 24.75”
• Height: 44”
• Seat dimensions
• Width: 18 – 20”
• Depth: 18”
• Back height: 18.5”
• Motor: 200w x 3900rpm
• Controller Dynamic shark: 40a
• Batteries: 12v x 35ah
• Battery charger: 3A
• Brakes: Electromagnetic
• Freewheel mode: YES
• Tires fl at free Flat: free
• Caster wheels: 6” x 2”
• Drive wheels: 10” x 3
• Base weight: 68 lbs. 68 lbs.
• Battery weight (pair): 44 lbs.
• Seat weight: 39 lbs.
• Total weight: 151 lbs.

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@mobilityshoponline.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact us at info@mobilityshoponline.com to obtain rates for those shipments. 
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@mobilityshoponline.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

Return Eligibility

• Purchase must have been made directly with Vive Health.    
• All returns must be made inside the product's warranty window.
• In the scenario of an issue with a product, a Vive Health product expert might require photos or videos for a refund request to be considered. 

Customers may be required to pay cost of return label + restocking fee*      

All purchases have a 15-day return window.

Customer is responsible for the return label, Vive Health can issue a label but the cost will be taken out of the reimbursement.

An item must first be returned and received before an exchange or refund is processed  

• If a return is not received by the carrier within 15 days after the request has been approved we will consider the item as not returned and a refund will not be processed, or we will have to charge for the cost of the replacement sent to the customer. 

A return must be authorized by our support team in order to be eligible for a return. Troubleshooting MUST be done before authorizing a return/exchange/replacement.       

Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, the above warranties will not apply. 

Any products that may come into contact with bodily fluids are not able to be returned when opened due to health risks. Products include but are not limited to bathroom safety, braces, mattresses, pads, cushions. Any item that falls under one of these categories will be reviewed using a predetermined set of formal requests and documentations before having the potential to qualify as returnable. This policy is in place for the health and well being of our employees, thank you for understanding. 

Restocking fee    

Will be charged 30% restocking fee on any item returned (30% of return price)     

Once your return is verified, Vive Health will issue a credit to the customer account. It can take up to 3-5 business days for a credit to be reflected on the customer account or 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.

NOTE:   If your item was defective or damaged during shipping, please call us immediately at  (239) 323-0872   & we will arrange for the item to be replaced or repaired.

WARRANTY

5-Year Guarantee

Vive Mobility electric wheelchair includes a five-year guarantee on the wheelchair frame and a 6-month guarantee on electrical components including the batteries and controller. The charger and handles are covered by a 90-day guarantee, the battery case by a 60-day guarantee, and all other components not mentioned above by a 30-day guarantee. 

FREQUENTLY ASKED QUESTIONS

Does the electric wheelchair have a neutral/manual mode in case the battery dies while we are out?

Yes! The Vive Mobility electric wheelchair can be placed in freewheel mode by turning the levels located behind each rear wheel. Do not operate the wheelchair in manual mode alone.

Is the electric power chair footrest adjustable?

Yes, the electric power wheelchair footrest plate height, depth and angle can be easily adjusted.

Does the Vive Mobility electric wheelchair come assembled?

The Vive Mobility electric wheelchair arrives partially assembled and requires you to follow a few simple steps before use.

Are the power wheelchair tires solid?

Yes, the Vive compact power wheelchair features solid, inflate-free tires.

Can the universal joystick controller be placed on either wheelchair armrest?

Yes! The joystick controller can be attached to either the left or right wheelchair armrest.

Do I charge the batteries onboard the wheelchair?

Yes, the Vive Mobility wheelchair batteries should only be charged via the charging port on the joystick controller with the included 3-pin charging cable.

How wide is the Vive Mobility power wheelchair?

The Vive Mobility power wheelchair is 24.75” at the widest point.

Can I use my Vive Mobility electric wheelchair in the rain?

No, the Vive Mobility electric wheelchair is not suitable for use in inclement weather. Should it begin raining while using your electric wheelchair, seek shelter immediately and dry the wheelchair thoroughly. Allow it to sit undisturbed for 8 to 12 hours to allow unseen moisture to evaporate.

Is the Vive Mobility electric wheelchair TSA approved?

Yes! The Vive Mobility electric wheelchair is TSA-approved and ideal for air travel, cruise ships and more.

How much does the power wheelchair weigh?

The power wheelchair weighs 151 pounds including the batteries.

Can I drive my Vive Mobility power chair on gravel?

The Vive Mobility electric wheelchair is suitable for some outdoor surfaces such as concrete and pavement. It is not suitable for use over loose gravel.

What is the electric wheelchair’s weight limit?

The Vive Mobility electric wheelchair safely supports up to 300 pounds.

Does the electric wheelchair include the batteries?

Yes! The Vive Mobility electric wheelchair includes two batteries and a 3-pin charging cable.