Vive Mobility Power Wheelchair - Foldable Long Range Transport Aid
Fast & Free Shipping
Fast & Free Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
Price Match Guarantee
Price Match Guarantee
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
SMOOTHLY NAVIGATE ANY SURFACE
Featuring powerful motors, front shock absorbers, and solid tires to easily navigate over grass, gravel, pavement, carpeting & other hard surfaces
SIMPLE FOLDING DESIGN
Folding in seconds, the power wheelchair is ideal for air travel, cruise ship travel and similar outings
EASY TO OPERATE
Repositionable, 360-degree joystick controller + includes battery charge indicator, horn, speed controls & USB charging port
POWERFUL DUAL MOTORS
Powered by a rechargeable battery, with a maximum speed of 3.7 mph and a driving distance up to 9.3 miles per charge
Constructed with lightweight aluminum, to safely support up to 260 pounds and includes adjustable footrest, armrests and seat back height
Generously padded with a dense foam, the 17.5” wide seat is covered with soft, breathable material for optimal comfort and includes an adjustable safety belt
Powerful, dual-motor wheelchair
Folds in seconds for traveling
Intuitive joystick with speed controls
Thick padded seat cushion with adjustable armrests
Includes battery and charging cable
Vive Mobility Power Wheelchair
Rechargeable lithium battery
3-Pin charging cable
- Top Speed: 3.70 mph
- Maximum Drive Range Per Charge: 9.3 miles
- Weight Capacity: 260 lbs.
- Total Weight: 59.5 lbs.
- Front Tires: 7.9"
- Rear Tires: 11.8"
- Maximum Speed: Up to 3.7 mph
- Turning Radius: 47.2’
- Length: 42.9"
- Width: 24.4”
- Height: 40.1”
- Dimensions when folded: 35” by 25” by 14”
- Seat-to-Ground Height Range: 19.7”
- Seat Dimensions: 17.25” by 17.5”
- Seat back height: 21.2”
- Seat Material: Dense foam base with a breathable cover
- Ground Clearance: 6"
- Total Weight: 67.8 lbs.
- Battery Requirements: 24V 10AH
- Maximum Range Per Charge: Up to 9.3 miles
- Battery Charger: On-board charger, 2A
- Motor: 24-volt/200W
- Maximum Weight Capacity: 260 lbs.
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact us at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
- Purchase must have been made directly with Vive Health.
- All returns must be made inside the product's warranty window.
- In the scenario of an issue with a product, a Vive Health product expert might require photos or videos for a refund request to be considered.
Customers may be required to pay cost of return label + restocking fee*
All purchases have a 15-day return window.
Customer is responsible for the return label, Vive Health can issue a label but the cost will be taken out of the reimbursement.
An item must first be returned and received before an exchange or refund is processed
- If a return is not received by the carrier within 15 days after the request has been approved we will consider the item as not returned and a refund will not be processed, or we will have to charge for the cost of the replacement sent to the customer.
A return must be authorized by our support team in order to be eligible for a return. Troubleshooting MUST be done before authorizing a return/exchange/replacement.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, the above warranties will not apply.
Any products that may come into contact with bodily fluids are not able to be returned when opened due to health risks. Products include but are not limited to bathroom safety, braces, mattresses, pads, cushions. Any item that falls under one of these categories will be reviewed using a predetermined set of formal requests and documentations before having the potential to qualify as returnable. This policy is in place for the health and well being of our employees, thank you for understanding.
Will be charged 30% restocking fee on any item returned (30% of return price)
Once your return is verified, Vive Health will issue a credit to the customer account. It can take up to 3-5 business days for a credit to be reflected on the customer account or 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.
NOTE: If your item was defective or damaged during shipping, please call us immediately at (239) 323-0872 & we will arrange for the item to be replaced or repaired.
Three year warranty on the frame from the date of purchase
One-year warranty on the dual motors and joystick controller from the date of purchase
Six month limited warranty on the lithium battery from the date of purchase
FREQUENTLY ASKED QUESTIONS
Does the power wheelchair have a neutral/manual mode in case the battery dies while we are out?
Yes! The power wheelchair can be placed in manual mode by turning the levels located behind each rear wheel. Do not operate the wheelchair in manual mode alone.
Is the footrest adjustable?
Yes, the footrest can be adjusted to rest in two positions by removing the bolts and reassembling in the new position.
Does the Vive Mobility power wheelchair come assembled?
Yes! The Vive Mobility power wheelchair is assembled and requires you to follow a few simple steps before use.
Are the tires solid?
Yes, the power wheelchair features solid, inflate-free tires.
Can the joystick controller be placed on either armrest?
Yes! The joystick controller can be attached to either the left or right armrest.
Do I charge the battery onboard the wheelchair?
Yes, the Vive Mobility power wheelchair battery should only be charged via the charging port on the joystick controller with the included 3-pin charging cable.
How wide is the Vive Mobility power wheelchair?
The Vive Mobility power wheelchair is 24.4” wide.
Can I use my power wheelchair in the rain?
No, the Vive Mobility power wheelchair is not suitable for use in inclement weather.
Is the motorized wheelchair TSA approved?
Yes! The Vive Mobility power wheelchair is TSA approved and ideal for air travel, cruise ships and more.
What are the dimensions of the wheelchair when folded?
The Vive Mobility power wheelchair measures 35” by 25” by 14” when folded for travel or storage.
How much does the power wheelchair weigh?
The Vive Mobility power wheelchair weighs 67.8 pounds including the battery.
Are the armrests adjustable?
Yes! The armrests are easily adjustable with the integrated tension levers.
Can I drive my power wheelchair on gravel?
Yes, the power wheelchair can safely maneuver over gravel driveways, paths and parking areas.
What is the wheelchair’s weight limit?
The Vive Mobility power wheelchair safely supports up to 260 pounds.
Does the power wheelchair include a battery?
Yes! The Vive Mobility wheelchair includes a battery and a 3-pin charging cable.
Guaranteed Safe Checkout
Estimated Delivery: 3 - 8 days
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
Still not sure?
If you need help choosing the perfect mobility scooter, power wheelchair or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (888) 909 5522
Frequently Asked Questions
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place
Can I place my order over the phone?
We are available at 888-909-5522 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Do you offer financing?
Yes, we do!
We offer Klarna financing.
Where are you located?
We are based in Brooklyn, New York but we have warehouses all over the country!
I purchased the Electric Power Wheelchair for my mother 4 weeks ago. Best decision I could have made so easy to put together I love that it folds up, easy to go from power to manual. My mother really likes her new chair. I took her to the doctor last week she was going fast "I said MOM slow down" well she can't hear so she just went on. LOL
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