Vive Mobility Series A Mobility Scooter

Providing safe mobility assistance, the Vive Mobility Series A Mobility Scooter easily navigates over smooth, indoor, and outdoor surfaces such as concrete, pavement, tile, and carpeting. Our electric scooter weighs approximately 114.6 pounds and includes a wide, padded seat and backrest that is height adjustable for maximum comfort, 8” flat-free tires with a ground clearance of 3.5”, and a front-mounted storage basket for carrying everyday items. With a top speed of 5 mph, the Series A mobility scooter has a driving range of up to 15.5 miles per charge.

FEATURES

Easily Maneuver Indoors and Out

Providing a smooth, comfortable ride, the Vive Mobility Series A Mobility Scooter is perfect for navigating in your home, at the market, and on the go. With a ground clearance of 3.5”, the electric scooter easily clears most door jambs and smoothly rolls over flooring changes on four, 8.86” flat-free tires. 

Go Farther on A Single Charge

Our Series A personal mobility scooter is powered by a long-lasting, rechargeable battery pack with a range of up to 15.5 miles per charge and a top speed of 5 mph. Your mobility scooter includes a quick-connect battery and charging cable.

Ride in Comfort and Style

Our Series A power scooter is designed for comfort, safely supporting up to 298 pounds with a large platform and height-adjustable captain's seat. Comfortably padded, the wide, 16.54” seat and backrest provide gentle cushioning and support. Additionally, the scooter seat is surrounded by two padded armrests that adjust and flip upward for greater convenience when exiting or boarding.

Wraparound Delta Tiller

Equipped with a wraparound delta tiller and drive levers, the Vive Mobility Series A electric scooter’s intuitive control panel allows you to set the maximum speed with the variable speed dial and turn on the bright LED headlight as needed when navigating in low-light areas. The tiller display also includes a color-coded battery life indicator for checking the status of the battery at a glance.

What’s Included:

Vive Mobility Series A Mobility Scooter

Off-board battery charger

Light

Basket

SPECIFICATION

• Top Speed: 5 mph
• Maximum Drive Range Per Charge: 15.5 miles
• Weight Capacity: 298 lbs.
• Total Weight: 114.6 lbs.
• General Specs:
• Front Tires: 8.86"
• Rear Tires: 8.86"
• Maximum Speed: Up to 5 mph
• Ground Clearance: 3.5”
• Turning Radius: 4.91”
• Overall Length: 43.31"
• Overall Width of Base: 19.68"
• Seat-to-Ground Height Range: 18.5" to 22.83”
• Seat Dimensions: 16.54" x 15.75”
• Seat Material: Black vinyl, molded composite base
• Seat-to-Deck Height Range: 16.25" - 17.25"
• Total Weight: 114.6 lbs
• Battery Requirements(1)24V20AH
• Maximum Range Per Charge: Up to 15.5 miles
• Battery Charger: Off-board charger, 2amp
• Brakes: Electronic, regenerative and electromechanical
• Motor: 24-volt DC motor, sealed mini-transaxle
• Maximum Weight Capacity: 298 lbs
• Standard Body Colors: Red, Blue

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@mobilityshoponline.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact us at info@mobilityshoponline.com to obtain rates for those shipments. 
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@mobilityshoponline.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

Return Eligibility

• Purchase must have been made directly with Vive Health.    
• All returns must be made inside the product's warranty window.
• In the scenario of an issue with a product, a Vive Health product expert might require photos or videos for a refund request to be considered. 

Customers may be required to pay cost of return label + restocking fee*      

All purchases have a 15-day return window.

Customer is responsible for the return label, Vive Health can issue a label but the cost will be taken out of the reimbursement.

An item must first be returned and received before an exchange or refund is processed  

• If a return is not received by the carrier within 15 days after the request has been approved we will consider the item as not returned and a refund will not be processed, or we will have to charge for the cost of the replacement sent to the customer. 

A return must be authorized by our support team in order to be eligible for a return. Troubleshooting MUST be done before authorizing a return/exchange/replacement.       

Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, the above warranties will not apply. 

Any products that may come into contact with bodily fluids are not able to be returned when opened due to health risks. Products include but are not limited to bathroom safety, braces, mattresses, pads, cushions. Any item that falls under one of these categories will be reviewed using a predetermined set of formal requests and documentations before having the potential to qualify as returnable. This policy is in place for the health and well being of our employees, thank you for understanding. 

Restocking fee    

Will be charged 30% restocking fee on any item returned (30% of return price)     

Once your return is verified, Vive Health will issue a credit to the customer account. It can take up to 3-5 business days for a credit to be reflected on the customer account or 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.

NOTE:   If your item was defective or damaged during shipping, please call us immediately at  (239) 323-0872   & we will arrange for the item to be replaced or repaired.

WARRANTY

frame - 5 years

electrical - 6 months

batteries - 6 months

horn - 6 months

controller - 6 months

handles - 90 days

charger - 90 days

battery case - 60 days

wheels - none / on arrival 30 days

screws / bolts / nuts - none / on arrival 30 days

cushions / seats - none / on arrival 30 days

paint / panels - none / on arrival 30 days

keys - none / on arrival 30 days

FREQUENTLY ASKED QUESTIONS

How heavy is the Vive Mobility Series A scooter?

The Vive Mobility Series A scooter weighs 114.6 pounds.

Can the Vive scooter make it over a 2” doorstep?

Yes, the Series A mobility scooter has a ground clearance of 3.5” to safely clear 2” doorsteps.

What type of battery does the electric scooter use?

The Vive electric scooter uses a single 24V20AH battery.

Can I drive through gravel with my Vive Mobility scooter?

Because gravel is uneven, it is not recommended for gravel paths or driveway use.

Does this scooter beep when backing up?

No, the Vive Mobility Series A electric scooter does not beep when operating in reverse.

Will I be able to take the battery off of the scooter for charging?

Yes, the battery pack is removable for convenient off-board charging.

How does the Vive Mobility scooter handle hills?

The Vive Mobility scooter is designed to safely handle inclines of 9 degrees or less.

Are the battery and charger included?

Yes! The Vive Mobility Series A scooter includes a compatible battery pack and charger.

What is the weight limit for the power scooter?

The scooter safely supports up to 298 pounds.

Does the scooter have a reverse for backing up?

Yes! The Vive Mobility scooter can be driven in reverse, perfect for backing out of elevators, hallways and similar areas.

Is the scooter easy to put together?

Yes! The Vive Mobility scooter is easy to assemble.

Are the tires solid?

Yes, the flat-free tires are solid and non-marking for safely navigating indoor surfaces.

Does the mobility scooter include a front basket?

Yes! The Vive Mobility Series A scooter includes a front basket that can be removed if desired.