Vive Mobility Series A Mobility Scooter
Fast & Free Shipping
Fast & Free Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
Price Match Guarantee
Price Match Guarantee
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
Providing safe mobility assistance, the Vive Mobility Series A Mobility Scooter easily navigates over smooth, indoor, and outdoor surfaces such as concrete, pavement, tile, and carpeting. Our electric scooter weighs approximately 114.6 pounds and includes a wide, padded seat and backrest that is height adjustable for maximum comfort, 8” flat-free tires with a ground clearance of 3.5”, and a front-mounted storage basket for carrying everyday items. With a top speed of 5 mph, the Series A mobility scooter has a driving range of up to 15.5 miles per charge.
Easily Maneuver Indoors and Out
Providing a smooth, comfortable ride, the Vive Mobility Series A Mobility Scooter is perfect for navigating in your home, at the market, and on the go. With a ground clearance of 3.5”, the electric scooter easily clears most door jambs and smoothly rolls over flooring changes on four, 8.86” flat-free tires.
Go Farther on A Single Charge
Our Series A personal mobility scooter is powered by a long-lasting, rechargeable battery pack with a range of up to 15.5 miles per charge and a top speed of 5 mph. Your mobility scooter includes a quick-connect battery and charging cable.
Ride in Comfort and Style
Our Series A power scooter is designed for comfort, safely supporting up to 298 pounds with a large platform and height-adjustable captain's seat. Comfortably padded, the wide, 16.54” seat and backrest provide gentle cushioning and support. Additionally, the scooter seat is surrounded by two padded armrests that adjust and flip upward for greater convenience when exiting or boarding.
Wraparound Delta Tiller
Equipped with a wraparound delta tiller and drive levers, the Vive Mobility Series A electric scooter’s intuitive control panel allows you to set the maximum speed with the variable speed dial and turn on the bright LED headlight as needed when navigating in low-light areas. The tiller display also includes a color-coded battery life indicator for checking the status of the battery at a glance.
Vive Mobility Series A Mobility Scooter
Off-board battery charger
- Top Speed: 5 mph
- Maximum Drive Range Per Charge: 15.5 miles
- Weight Capacity: 298 lbs.
- Total Weight: 114.6 lbs.
- General Specs:
- Front Tires: 8.86"
- Rear Tires: 8.86"
- Maximum Speed: Up to 5 mph
- Ground Clearance: 3.5”
- Turning Radius: 4.91”
- Overall Length: 43.31"
- Overall Width of Base: 19.68"
- Seat-to-Ground Height Range: 18.5" to 22.83”
- Seat Dimensions: 16.54" x 15.75”
- Seat Material: Black vinyl, molded composite base
- Seat-to-Deck Height Range: 16.25" - 17.25"
- Total Weight: 114.6 lbs
- Battery Requirements(1)24V20AH
- Maximum Range Per Charge: Up to 15.5 miles
- Battery Charger: Off-board charger, 2amp
- Brakes: Electronic, regenerative and electromechanical
- Motor: 24-volt DC motor, sealed mini-transaxle
- Maximum Weight Capacity: 298 lbs
- Standard Body Colors: Red, Blue
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact us at firstname.lastname@example.org to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
- Purchase must have been made directly with Vive Health.
- All returns must be made inside the product's warranty window.
- In the scenario of an issue with a product, a Vive Health product expert might require photos or videos for a refund request to be considered.
Customers may be required to pay cost of return label + restocking fee*
All purchases have a 15-day return window.
Customer is responsible for the return label, Vive Health can issue a label but the cost will be taken out of the reimbursement.
An item must first be returned and received before an exchange or refund is processed
- If a return is not received by the carrier within 15 days after the request has been approved we will consider the item as not returned and a refund will not be processed, or we will have to charge for the cost of the replacement sent to the customer.
A return must be authorized by our support team in order to be eligible for a return. Troubleshooting MUST be done before authorizing a return/exchange/replacement.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, the above warranties will not apply.
Any products that may come into contact with bodily fluids are not able to be returned when opened due to health risks. Products include but are not limited to bathroom safety, braces, mattresses, pads, cushions. Any item that falls under one of these categories will be reviewed using a predetermined set of formal requests and documentations before having the potential to qualify as returnable. This policy is in place for the health and well being of our employees, thank you for understanding.
Will be charged 30% restocking fee on any item returned (30% of return price)
Once your return is verified, Vive Health will issue a credit to the customer account. It can take up to 3-5 business days for a credit to be reflected on the customer account or 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.
NOTE: If your item was defective or damaged during shipping, please call us immediately at (239) 323-0872 & we will arrange for the item to be replaced or repaired.
frame - 5 years
electrical - 6 months
batteries - 6 months
horn - 6 months
controller - 6 months
handles - 90 days
charger - 90 days
battery case - 60 days
wheels - none / on arrival 30 days
screws / bolts / nuts - none / on arrival 30 days
cushions / seats - none / on arrival 30 days
paint / panels - none / on arrival 30 days
keys - none / on arrival 30 days
FREQUENTLY ASKED QUESTIONS
How heavy is the Vive Mobility Series A scooter?
The Vive Mobility Series A scooter weighs 114.6 pounds.
Can the Vive scooter make it over a 2” doorstep?
Yes, the Series A mobility scooter has a ground clearance of 3.5” to safely clear 2” doorsteps.
What type of battery does the electric scooter use?
The Vive electric scooter uses a single 24V20AH battery.
Can I drive through gravel with my Vive Mobility scooter?
Because gravel is uneven, it is not recommended for gravel paths or driveway use.
Does this scooter beep when backing up?
No, the Vive Mobility Series A electric scooter does not beep when operating in reverse.
Will I be able to take the battery off of the scooter for charging?
Yes, the battery pack is removable for convenient off-board charging.
How does the Vive Mobility scooter handle hills?
The Vive Mobility scooter is designed to safely handle inclines of 9 degrees or less.
Are the battery and charger included?
Yes! The Vive Mobility Series A scooter includes a compatible battery pack and charger.
What is the weight limit for the power scooter?
The scooter safely supports up to 298 pounds.
Does the scooter have a reverse for backing up?
Yes! The Vive Mobility scooter can be driven in reverse, perfect for backing out of elevators, hallways and similar areas.
Is the scooter easy to put together?
Yes! The Vive Mobility scooter is easy to assemble.
Are the tires solid?
Yes, the flat-free tires are solid and non-marking for safely navigating indoor surfaces.
Does the mobility scooter include a front basket?
Yes! The Vive Mobility Series A scooter includes a front basket that can be removed if desired.
Guaranteed Safe Checkout
Estimated Delivery: 3 - 8 days
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
Still not sure?
If you need help choosing the perfect mobility scooter, power wheelchair or have any other questions, please check our FAQ section below or reach out to us via email firstname.lastname@example.org or call toll-free: (888) 909 5522
Frequently Asked Questions
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place
Can I place my order over the phone?
We are available at 888-909-5522 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at email@example.com
Do you offer financing?
Yes, we do!
We offer Klarna financing.
Where are you located?
We are based in Brooklyn, New York but we have warehouses all over the country!
I'm a bit picky when it comes to things I use everyday but this scooter hits everything. It's large enough where I don't feel cramped. The seat is very comfortable. And it's a very smooth ride.
Purchased this scooter over the phone and couldn't be more pleased with the experience, not to mention my scooter! Have tried other scooters that were lower priced but considering how much I plan on using this I am so happy I upgraded.
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